Hello, customer service?
You have a question regarding the purchase of products, a problem with your order, a delivery delay, or simply a request for advice,
Do not hesitate to contact Flora, our customer service manager who will answer all your questions.
BY PHONE:
09 74 19 97 12
Monday to Friday from 9 a.m. to 12 p.m. and from 2 p.m. to 5 p.m.
BY EMAIL:
Via the contact form below (response within 48 hours)
Or directly to the following addresses:
INFORMATION AND COMPLAINTS
contact@lejardindesfleurs.com
DEVELOPMENT AND FRANCHISE
developpement@floranova.fr
If within 21 days of sending your complaint to the customer service/point of sale concerned (if the brand does not have a customer service), the response to your request does not satisfy you, you can then contact the Consumer Mediation Commission.
The information collected on this form is stored in a computerized file by LE JARDIN DES FLEURS to enable us to send you content tailored to your interests. It is kept for 3 years and is intended for the communications department in accordance with the “Data Protection” law. You can exercise your right to access your data and have it rectified by contacting: contact@lejardindesfleurs.com
